Showing posts with label biz. Show all posts
Showing posts with label biz. Show all posts

Monday, April 20, 2009

Monday, March 30, 2009

Cory Doctorow: You shouldn't have to sell your soul just to download some music

From the Guardian: Cory Doctorow: You shouldn't have to sell your soul just to download some music:
"The same companies that spent decades telling lawmakers that they were explicitly not the guardians of the morality of the young – that they couldn't be held accountable for sex, drugs and rock'n'roll, for gangsta rap, for drug-fuelled dance-parties – did a complete reversal and began to beat their chests about the corrupting influence of downloading on the poor kiddies."

Wednesday, September 24, 2008

RingCentral CAPTCHA Strikeout

I tried to sign up for a ringcentral.com account today but either I am dyslexic and still can't see the mismatch or their challenge-response system is broken. I did call the number and spoke with a gentleman (from his accent I assume he is in a foreign call center - but I only assume that) who offered to sign me up but didn't seem concerned that there may be a problem with the web site. I didn't pursue it further and I didn't sign up. If their web sign up system is broken I'm not sure I can trust the web-based tools they provide to manage account features.

I had TimeSnapper running at the time so I went back and looked at my attempts. These are screen clips from three different attempts to submit the form:



This is the dialog I got each time:



This was disappointing because it looks like they have a decent service. I may try again later. Maybe I am wasting time clipping screen shots and writing about this but I think this is something businesses need to be careful of. A poor challenge-response system kills confidence. I think the worst part is that this happens at a point where the customer has already decided to buy. Do you really want your web site to change their mind?

Saturday, January 12, 2008

iinnovate: Randy Komisar

iinnovate: Randy Komisar, Partner KPCB: "Randy Komisar is a partner at famous VC firm Kleiner Perkins Caufield & Byers. Ealier, he was a co-founder of Claris Corporation, served as CEO for LucasArts Entertainment and Crystal Dynamics, and acted as a 'virtual CEO' for many companies, including WebTV and TiVO."